Travel Booking Software plays a very important role in travel and tourism industry. It helps to arrange the package holidays that are such an important feature in today’s competitive tour business.
A tour operator packages and sells a multi-day vacation tour. It includes accommodation, tour, flights, meals, activities (things to do and attractions) and may optionally include flight tickets to destination.
Mostly, Tour Operator sells holidays by creating Dynamic packages. Dynamic Packaging, accommodation, travel and other services are put together in a package to meet customer’s personal needs. Created packages may not be entertained by customers. They may want to custom tour packages by own. They may choose various destinations and create their own packages. So Tour Operators should use travel booking software like e-Travel that provides customers the flexibility to make their own custom packages.
Distribution Channel, ensures that products and services are available where customers expect to find them. This makes sure that your tour operation is using the same channels as the competition. Tour Operators should work in partnership with airlines, hoteliers and a variety of other travel service suppliers to package their holiday products.
Integration, Customers demand a convenient and consistent booking experience. Integrate your tour website with powerful Booking engine. Let your customers to instantly book from a real-time booking interface displayed on your current website. Accept bookings 24/7 through your own website otherwise your client will get frustrated. As a result they move to another tour and activity operator to work with.
Responsible Tourism, Online sites continuously keep up with the latest technology trends and invest in best practices of maintaining & managing an online travel booking software. Customers are increasingly demanding easy and customizable tour booking packages. Follow your customers and go where they go.
Social media (Facebook, Twitter and google+), has changed the way businesses brand themselves and engage with their fans. Social platforms have given operators a cheaper alternative to directly engage with fans on a regular basis and promote their products. If visitors don’t find the tour operators on social networking sites then they may switch to other travel agencies which have got a good reviews and ratings on social networking sites.
Trust and Reliability, When you are in the business of selling package tours, and you have to rely on multiple pieces of the puzzle coming together (tour booking, air travel, hotel booking, etc.), it’s extremely difficult to guarantee a service level assurance to your customers. Customers are more likely to trust someone that they know on a personal level. People won’t do business with you if they don’t trust you. The more your customers begin to trust you, the more bookings you will have each month.
Alina Sapkota is a content crafter and social media expert at e-Zone International Pvt. Ltd.. She speaks frequently on SOCIAL MEDIA MARKETING and hone her digital marketing skills through blogging the latest in travel technology and tips for businesses to SUCCEED ONLINE.She enjoys connecting audiences to exciting, new content.